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Return Policy

Returns & Refund Guarantee

 Scope:

 -All products are covered by guarantee.   If item is not as described or is of low quality, please take a photo of the product, and contact us immediately for a full refund and return within 7 days after completion.  Product has to be returned to get a full refund. 

For Free shipping, all products are guaranteed to be delivered within 15 to 60 days (90 days for deliveries to Russia, 120 days to Brazil), depending on.   

-The following situations are not covered by guarantee:

  1. An item claimed is not as described, but we can prove that it is.
  2. Items are as described, but buyer no longer wants them.
  3. Your order did not arrive due to factors within your control (ex. Giving a wrong shipping address).
  4. Your order did not arrive on time due to circumstances beyond our control  (ex.: delayed due to custom’s clearance, or by natural disasters).
  1. Other exceptional circumstances beyond our control.
  2. Custom clearance in your country is your responsibility.

 Return Shipping:

-Before returning an item in question, please contact us to secure an authorization for shipping back.   We will not be responsible if no authorization is requested.