Returns & Refund Guarantee
-All products are covered by guarantee. If item is not as described or is of low quality, please take a photo of the product, and contact us immediately for a full refund and return within 7 days after completion. Product has to be returned to get a full refund.
For Free shipping, all products are guaranteed to be delivered within 15 to 60 days (90 days for deliveries to Russia, 120 days to Brazil), depending on.
-The following situations are not covered by guarantee:
- An item claimed is not as described, but we can prove that it is.
- Items are as described, but buyer no longer wants them.
- Your order did not arrive due to factors within your control (ex. Giving a wrong shipping address).
- Your order did not arrive on time due to circumstances beyond our control (ex.: delayed due to custom’s clearance, or by natural disasters).
- Other exceptional circumstances beyond our control.
- Custom clearance in your country is your responsibility.
-Before returning an item in question, please contact us to secure an authorization for shipping back. We will not be responsible if no authorization is requested.